Call Recording Machine and Advanced Call Center Software for Windows

Dialgo Personal Call Center
$199 - United Research Labs

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email (Internet) manipulation. You can connect to the Internet, download and read aloud emails, send auto reply emails or simply use the Call Center as a Caller ID Answering Machine. Dialgo works over regular wave device modems like US Robotics 56K Message Modem. With its twenty plus script items, Dialgo makes it possible to develop solid and reliable Personal Telephony Call Center Scripts with Fully Integrated Speech Recognition and Speech Synthesis under Microsoft SAPI5.1 Engines. Please look further into this documentation on how to write a simple telephony script for Dialgo. The major scriptable items are Caller ID Extraction, Digit Monitoring, Wave Playback, Wave Recording, POP3 Email Manipulation, Speech Recognition and Speech Synthesis. Use 'Activity Report' to understand all telephony activities for every session enabled. Works on all Industry Standard Voice Modems. Full TAPI Source Code is available.

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Phone Call Recorder
$34.95 - Sound Recording Solutions Inc

Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit.

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ThePhoneBOT
$39.95 - ThePhoneBOT.com

ThePhoneBOT turns your Windows PC and voice modem into a powerful, multi-line telephone answering machine. With advanced features like: Message retrieval via the internet using your own brodband IP. Email, cell phone or I.M. notifications when new calls arrive. Audible Caller-ID. Complete phonebook with custom rings, greetings, and caller images. Skinable UI. Reverse lookups with mapquest like maps. Screensavers. Trillian Plugin!!

Here's how it works. First, when the phone rings, PhoneBOT will alert you by verbally announcing who is calling using callerID and windows speech technology. A custom "skinable" window appears detailing the callerID info as well as any image you have associated with that caller. (ie, a picture of mom appears when she calls)

Well mom can also have a custom greeting, "Hi Mom, leave a message" or anyone for that matter who's name regularly appears on your CallerID box. You can record your own greetings or use text to speech- this can be lots of fun! Supports Microsoft, AT&T and other voice systems.

Then, after recording the message PhoneBOT will email or text message your cel phone with a new call message including call length, name and number.

You can even do a reverse lookup with a click of the mouse and see a mapquest style map of where the call is coming from! It's amazing!

To retrieve your new voice message you can call the PhoneBOT and enter a pin, or simply type your IP address in any web browser and stream your voicemail over the internet!!! All you need is a broadband connection at home.

The PhoneBOT also features downloadable UI skins and screensavers displaying answering machine status.

With multiple modems you can have multiple phone lines!

ThePhoneBOT is 39.95 for the full version or FREE for a very functional, "lite" version!

Watch the flash demo video at

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Go4Customer Answering Machine
$19.95 - Cyber Futuristics India Pvt.Ltd.

Interactive Voice Response System (IVRS) is the generic term given to applications that integrates a Company’s/ Organization's telephone and computer system to become a voice computer that transforms the caller’s telephone into a terminal capable of directly accessing information and services. Interactive Voice Response (IVR) systems allow the publishing of corporate database information through an interface familiar to everyone, the phone.

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Credit Money Machine Net
$12500 - LMR International, Inc.

Credit Money Machine - a Repair Credit Professional Business. Our software is designed for Credit Repair Professionals or a as Home Business Opportunity to enter into this lucrative industry. Ideal for Credit Counselors, Credit Repair Companies, Mortgage Brokers, Realtors, Accountants, Car Dealers, Debt Consolidators or anyone who want to open a Repair Credit. Additionally is a Complete Business Solution with Advanced Marketing Platform. Includes: Internet Form Filler, Follow up System, Tracking of Marketing Campaigns, Invoicing, Products and Inventory but more importantly,a Templates Manager system alreayd populated to repair credit but with unlimited capabilities, a Gateway Interaction System (to charge credit cards with practically all credit card gateways), a Parse System (to import the impossible-to-import), an Email Extraction System, a F.A.Q System (Frequently Asked Question System for support & training) a Free Form System (to organize everything from Passwords, to Health Tips), a Personal Agenda (so you don't mix you own affairs with client's), Scripts System (for telemarketing purposes, price list and more), Email System (replaces Outlook), a Payment/Commissions System (use it if you have affiliates or you are affiliate in any program and for all kinds of commissions, even recurrent ones), Follow-Up System to track everything you send or expect to receive in the future, Voice Recording and Playing (records phone conversations with ease) a Virtual Persona System (so you can use the program with unlimited companies at the same time, ideal if you have several small companies) and much, much more..

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IVM Telephone Answering Attendant
$19.5 - NCH Software

IVM is a telephone answering machine, voice mail, call attendant, info-line and interactive voice response (ivr) program for Windows computers with VoIP, voice modems or professional telephony line devices.
Just run the install file and IVM will be ready to answer calls. But you can also create a sophisticated telephone interactive response system. You will find many exciting ways to use IVM to provide information, serve your customers and save time.
Typical Applications
~ PSTN and VoIP Voicemail (from a single line answering machine to hundreds of voice mailboxes).
~ In-coming caller ID logger or display.
~ Call attendant (using the menu call transfer features) to transfer and direct calls.
~ Telephone information lines or AudioText type systems.
~ Automated telephone order taking.
~ Automated telephone surveys (using the number entry features linked to a database).
~ Credit card telephone account payment.
~ Dial in computer control or information (eg. Dial in to test security alarm or to restart server).
~ Many more telephone related applications.
Features
~ Multiple telephone line support (1 - 64 lines simultaneously).
~ Visual display for menu setup with drag and drop functionality.
~ Caller ID logging and optional on-screen caller ID flash display.
~ Automatic message forward by email or upload to internet.
~ Call transfer.
~ Remote Access
~ Supports VoIP connections using the SIP protocol.
~ Save in-coming messages as wav files .
~ Automatic hours feature.
~ Unlimited (selectable) out-going messages and menus.
~ Call simulator test your systems off-line.
~ Automated outbound calls and messages
~ Unlimited voice mail boxes
~ Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.
~ Ability to open files or run other software to process data or report information. Free plugins offer internet and odbc sql connectivity, fax back services, hardware control and more.

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