Customer and Customer Appointment Manager Software for Windows

VueChat Customer Service
$19 - VueCam

VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.

VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser.
Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet.

If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service software very easily in just a few minutes and communicate with your customers and website visitors online.

VueChat may run on Windows, Linux, Solaris and Mac OS X

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CustomError
$79.95 - Port80 Software

TURN DEAD LINKS, 404s AND OTHER SITE ERRORS INTO GOOD TRAFFIC (& SET UP IIS ERROR PAGES EASILY). A ?page cannot be found' message on your site might as well be ?STOP? to your users. To get them back on track, CustomError for Microsoft IIS allows developers to add their own error pages (or error images!), coded by hand or created in their favorite editor, by simply uploading them to a designated directory on their IIS Web server. No administrator intervention is required. Customizing error pages becomes a normal part of site design and development -- providing a more integrated user experience and enhancing security by masking Web server-specific default error messages, an important part of defense-in-depth. CUSTOMERROR ALSO HELPS WITH LINK MANAGEMENT AND SEARCH ENGINE OPTIMIZATION (SEO)! CustomError's centralized 404-redirection rules file makes managing 404 redirected links a breeze. Dead, inbound links are becoming a bigger issue as Web sites and apps change, blogs point to content and then the links change, and search engine-marketing increases. Take advantage of wasted traffic by redirecting your dead links to new content and saving your SEO ranking work with CustomError. CUSTOMERROR COMES PRE-LOADED WITH A LIBRARY OF ERROR PAGE TEMPLATES and accommodates multiple libraries for multiple sites or virtual servers. Implemented as a super-fast ISAPI filter, the tool is easy to install and uninstall, and has a minimal server footprint. CustomError is compatible with any popular scripting language, including ASP, ColdFusion, and Perl, and is designed to work seamlessly with other Port80 products like URLSpellCheck and PageXchanger. CUSTOMERROR NOW COMPATIBLE WITH IIS 6.0, IS AVAILABLE AS A FREE, FULLY FUNCTIONAL 30-DAY TRIAL, and as with all Port80 IIS tools, is very affordable and includes free technical support.

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Customer Appointment Manager
$295 - Atlas Business Solutions, Inc.

Book appointments faster with Customer Appointment Manager scheduling software! You won't have to put customers on hold or make them wait in silence while you flip through your paper appointment book. With Customer Appointment Manager, the on-screen calendar lets you see who's available and when. You can quickly search for customers and their appointment details or find available appointment times by employee. With a few clicks of a mouse you can book repeat appointments. The waiting list will even tell you if a pending appointment can be scheduled. Sharing appointment information is easy. More than one computer can access scheduling information at the same time and changes are seen instantly. With customizable fields, you can track information important to you and your business. Send appointment reminders and messages to customers via e-mail or letter. E-mail employees their appointments for the day for access via any web browser or PDA. Export or print your appointment calendar and reports in various formats, such as PDF, Word, Excel, or HTML. An intuitive design makes Customer Appointment Manager easy to learn and use. Its user-friendly layout puts all of the information you need right at your fingertips. With over 4,000 users relying on our appointment scheduling software worldwide, you can depend on Customer Appointment Manager for your scheduling needs. Our users range from small, single-site operations to multi-national corporations scheduling hundreds of appointments at multiple locations. A single-user license of Customer Appointment Manager is $295. A 2-user licenses starts at $395 and the cost per additional user is only $100. Order risk free! Your order is backed by our 90-day, unconditional, money-back guarantee. Simply put, if you are not 100% satisfied with Customer Appointment Manager, return it to us for a full refund of the purchase price. In addition, we offer 90 days of FREE phone and e-mail technical support.

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Customers Care
$99 - Visionary Technologies

Customers Care is an Advanced customer management system and a Powerful Marketing tool.At once, it provides you a lot of possibilites and manages/tracks your users/customers in a very flexible way.If you want to keep track of your visitors, create mailing lists/ newsletters, send semiautomatic news an X amount of days after download or registration, know who has downloaded what in which category, who has purchased what, ... then Customers Care is for you

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Easy-CSS
$99 - kosmos BOS

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. (Step 2) Setup your Help Desk Knowledge Base. Information is power. Dont let this power stay only into your head. Multiply it by sharing it with others. How? Write down all of your technical knowledge. (Step 3) Start Receiving Customer Requests. Start up your engine! Receive calls from your customers. Check immediately the status of your customer. Is he in a contract? (Step 4) Put Customer Requests and Technicians on Scheduler. See your schedule in a time table. See all of your appointments (strictly technical or of any other nature). Examine the schedule totally or separately for any of your technicians. (Step 5) Complete the Customer Requests. Now that everything is put on schedule, all that has to be done is to give each of your technicians his daily schedule. By the end of the day, set all of the completed requests as completed to your books.

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EZ Small Business Software
$69.95 - All-Pro Software

Are you still running your Small Business with Spreadsheets? EZ can help you take your business to the next level. EZ Small Business Software is a complete business management program perfect for companies who take sales by the Internet, phone or mail. Our order entry software helps you: Manage Customer Data, Process Orders, Track Inventory Generate Receipts & Invoices, Analyze Sales, Print Labels. You can even generate email lists for email marketing campaigns. Enter new customers and orders. Or pull-up your existing customers and view their order history. Generate receipts or invoices for orders placed. Print address labels for customer shipments. Instantly know if sales are up 13% from last month or last year. It's easy to see your front-runners and peak seasons. Track quantity on hand, record inventory shipments received, create and print inventory reports. Just enter the Zip Code to auto fill the City and State on your orders. The Accounts Receivable Report lists all orders that have not been paid, how many days since the order was taken and the accounts receivable totals. Print a customer receipt or invoice for any order on your database. Receipts and invoices can be customized and additional text can be added for any order. Print customer labels, return address labels, addresses on envelopes and more with our order entry software.

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