Driver Search and Driver Genius Professional Edition 2007 Software for Windows

DriverMax
$0 - Innovative Solutions

DriverMax is a powerful utility which helps you backup and restore the drivers installed on your Windows Vista or Windows XP computer and check if newer versions are available. After backing up your drivers you will have all of them in a single place and will be able to reinstall all of your drivers or just the ones you choose in a single step which takes about one minute.

This utility can save you a lot of time when reinstalling Windows, especially on older computers for which the original CDs containing the drivers have been lost. You no longer have to track down old driver installation CDs, insert one installation CD after another or spend hours searching for drivers on the Internet.

DriverMax is also able to display a detailed report about all drivers (versions, release dates) installed on your system. Identify unknown devices in your computer and get Windows Vista rating information before you purchase new hardware!

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Halftone Search for Google Desktop
$0 - TrieTech

Google Desktop is a free tool available for download from the Google web site. This powerful instrument is intended as a cross-platform solution that allows you to make searches on your local PC the same way as you search the WEB with Google. But what is good in general cannot be absolutely perfect for every particular case. Halftone Search from Trietech is a free Google Desktop add-on that offers some advanced Google Desktop functionality to MS Windows users.

Google Desktop uses an HTML interface. It's fine for the net, but on your local desktop you would certainly prefer an application that uses native Windows controls. Halftone Search solves this problem by offering you an alternative Google Toolbar UI. With the Halftone Search, you can highlight search terms in the results, customize fonts, etc. The program can extract compressed files on-the-fly and show their contents. It also provides several ways to make searches. You can choose from a pop-up menu in your Windows tray, a form or a dockable toolbar in the main program window.

In addition to the interface enhancements, Halftone Search also extends the Google Desktop search engine itself. As you may know, Google Desktop uses "drivers" to collect searchable data from your local files.
"Drivers" are plugins that allow it to understand specific file formats.
Halftone Search installs drivers for compressed file archives (rar, zip, arj, tar, gz, bz2, etc.), chm files, MS Help v.2 files (just imagine a searchable index of all the help files on your disks), plain-text files with unicode support, web archives (mht) plus all the drivers you may have installed by MSN Desktop Search. With Halftone Search you can also manage all the installed drivers.

With all of the above in mind, we are quickly driven to the conclusion that Halftone Search is a must-have add-on for every Google Desktop user
with a Windows powered PC.

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Software Search Toolbar
$0 - IEBars.com

Software Search - software and screensavers search directly from browser with 2 click. Software Search toolbar helps to find software and screensavers fast and easy. You are directed to results without splash and title pages. Searching in 12 categories: Audio, Business and Finance, Desktop Enhancements, Drivers, Games, HandHandles Software, Home and Education, Internet, Multimedia and Design, Screensavers, Utilities and Web Authoring. Toolbar stores the last 50 queries for fast search repeat.
Freeware.

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Softlookup Search Toolbar
$0 - Softlookup

Softlookup Search Toolbar for Internet Explorer helps to find your windows device driver fast and easy. The Softlookup Toolbar takes only seconds to install, is free to use and enables you to search the softlookup drivers database from within your Internet Explorer browser.
Softlookup does not collect any information about you (such as your IP address, name, email address, etc.).
In order to install the plugin close all IE windows first, then follow the instructions in the install screen. The toolbar is quite self explanatory and easy to use.

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Unknown Device Identifier
$0 - ZhangDuo Corporation International

Identify unknown devices not recognized by Windows in your system especially after you reinstall your system and cannot figure out what all those yellow question mark labeled devices really are. Help you search for workable drivers on the Internet and contact hardware manufacturer or vender directly. Driver backup is optional after you have all your device drivers installed. USB 1.1/2.0 Device, IEEE 1394 Device, ISA Plug and Play Device, AGP Bus Device and PCI Device can all be identified. Driver backup is optional. English and French interfaces.

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Responsive Knowledgebase
$49 - Responsive Software

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

Here's an example:

A user calls in and says that when she uses your application and tries to print, the screen flashes orange, and the application crashes with the message "Instruction at 0x780012f3 referenced memory at 0xaa000000". You work on the problem, and determine that the problem is solved if the user upgrades to the latest HP Printer Driver.

You start RKB, and click the Add button. The Problem/Solution dialog appears and you type in both the reported problem and the solution.

One month later, another user calls in and says "Hey man, every time I want to produce a printout, the screen flashes orange, and your program crashes!"

You type "Orange" into RKB's Find box, press Enter, and the screen displays all the problems which have the word "Orange" in them.

You see a problem that seems to match the one that the current user is having, so you double click on it. The Problem/Solution dialog appears, and shows you that the solution is for the user to upgrade to the latest HP printer driver.

You read the solution to the caller, and you're done.

To recap, you use RKB to enter a large number of problems and their solutions. When users call with tech support questions or problems, RKB searches through the database and finds all of the relevant solutions.

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