Mispbo Technologies and Mispbo Network Monitor Software for Windows

Ultimate CD/DVD Burner
$0 - MISPBO Technologies

Ultimate CD/DVD Burner is a free, fast, powerful and easy to use CD DVD burner software that burns data, audios, videos, and images to CDs or DVDs.

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Ultimate Data Recovery
$0 - MISPBO Technologies

Ultimate Data Recovery allows you to recover your lost files, no matter how they were deleted. Using powerful bit-by-bit scanning methods, you can be sure to get your files back quickly and easily.

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Freeware HelpDesk CentreDesk
$99 - Merging Technologies

CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:

That the issue has been logged, and the details
Quotations (approved or rejected)
Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks.

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HelpDesk CentreDesk Corp
$99 - Merging Technologies

CentreDesk Corp is a multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to On Hold;
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
That the issue has been logged, and the details
Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.

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HelpDesk CentreDesk Repair
$99 - Merging Technologies

CentreDesk Repair is a multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:

That the issue has been logged, and the details
Quotations (approved or rejected)
Invoicing (including a cancellation fee option) and a Batch Email facility.
Invoice summary
Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.

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WebCafe
$15 - Rhombus Technologies Pvt. Ltd.

Webcafe software is an Cyber Cafe management software capable of solving almost all everyday problems faced by Cyber cafe owners in managing their customers and cash flow. As a Cyber café owner maintaining customer time in & time out log, manual calculation of the bill amount & bill generation must be some of the problems faced by you. Now, its time to say bye-bye to all of them.

If any of following things happen in your cyber cafe then you really need Webcafe Software:

1. I think My Employee, who sits in cyber cafe does not tell me the exact money collected through out the day.

2. Some one Deleted windows system files and I had to sit and re-install windows.

3. I want to Ban surfers visiting the X-rated sites

4. I want to easily manage Walk-in (Post Paid) customers and Members (Pre Paid) Customers

Features of our Cyber cafe Management Software:

Using the Server Module of the administrator can:
1) Automatically get the customer's bill once they logoff.
2) Keep a track of all the ?In Use? and ?Free? Machines along with today?s total bills.
3) Shift any user to another free PC.
4) Log off, shut down or restart any PC.
5) Print the Bill in his own format through any text file.
6) Ban Websites
6) Manage Cash Outflows. This will help to get an approximate P/L a/c for any period.
7) Manage Cyber Graffiti; Services; Messages; Advertisements
8) See exhaustive and flexible reports which can be copied to Excel.
9) Manage all Masters like Machines, Member categories, Members, Time Slots, Rates, etc.

Using the Client Module of the Customer can:
1) Login either as a member or a walk-in customer. The client module will freeze the usage of any other application till the user has logged in.
2) Order Services like coffee/printing, which will automatically be added to his bill.
3) View and add Café Graffiti.
4) See his bill at any time during surfing.
5) Send any message to the administrator

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