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Phulmonty and Advanced Call Center Software for Windows

Downloads and Reviews 1-10 of 10
Order entry, Inventory control, sales mgmt
Computer answering machine
Your Conversational Answering Machine
Call Center Server module for Terrasoft CRM
$89 - PHULmonty

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor



$39.95 - Pingram Software

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.



$199 - United Research Labs

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.



$2490 - Terrasoft CRM Software

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.



 
Customer Invoicing and Sales Reporting

Customer Invoice Template
$26 - Business Spreadsheets

The Customer Invoicing Template is an Excel invoice template with the ability to store invoices, products and customers and perform advanced invoice sales reporting. The database structure of the invoice system allows the insertion, update and quick access to saved products, customers, and historical customer invoices. Product and customer lists can be imported from and exported back to text lists enabling integration with existing inventory and customer reporting management systems. Key features of the Customer Invoicing Template include: Control panel to establish predefined content for the invoice template and facilitate efficient customer invoice management; Add, update, access and remove products, customers and orders quickly and easily; Capacity to save 65000 products, 65000 customers, and 1.3 million orders; Locate and load previously saved invoices in the system; Import and export customer and product lists in CSV text file formats for integration with existing inventory and customer management systems; Export invoices to Excel worksheets or Microsoft InfoPath XML files; Automatic product inventory stock level adjustment; Update of amount paid for invoices by customers for calculation of uncollected revenue outstanding; Sales reporting for the analysis of product and customer profitability and performance with ranking options.



 
The program for Sales representatives!

Trading Agent Professional Edition
$15.97 - Web-Standard Studio

Manual work is practically always monotonous and UNINTERESTING work, especially at Sales representatives... For certain to you has already bothered every day to sit hours with a calendar and the calculator, to consider the working days before closing the invoice, to consider who and how many owe to you both the company... And other UNINTERESTING things! - Put today all this UNINTERESTING work on full the autopilot, and communicate during released time with friends, children... You will have a lot of free time! The program will save to you in a month tens hours... In fact you do not refuse to have a rest some days in a month instead of it is stupid to sit on a place and to consider, consider, consider... Whether Not so? - The Original Decision Which Is capable To rake REALLY All Heap of your Data To pack Them into the Database and To force To work On you!



A complete business management program.

EZ Small Business Software
$69.95 - All-Pro Software

Are you still running your Small Business with Spreadsheets? EZ can help you take your business to the next level. EZ Small Business Software is a complete business management program perfect for companies who take sales by the Internet, phone or mail. Our order entry software helps you: Manage Customer Data, Process Orders, Track Inventory Generate Receipts & Invoices, Analyze Sales, Print Labels. You can even generate email lists for email marketing campaigns. Enter new customers and orders. Or pull-up your existing customers and view their order history. Generate receipts or invoices for orders placed. Print address labels for customer shipments. Instantly know if sales are up 13% from last month or last year. It's easy to see your front-runners and peak seasons. Track quantity on hand, record inventory shipments received, create and print inventory reports. Just enter the Zip Code to auto fill the City and State on your orders. The Accounts Receivable Report lists all orders that have not been paid, how many days since the order was taken and the accounts receivable totals. Print a customer receipt or invoice for any order on your database. Receipts and invoices can be customized and additional text can be added for any order. Print customer labels, return address labels, addresses on envelopes and more with our order entry software.


Virtual PBX Software for Call Centers

Axon Virtual PBx System
$0 - NCH Swift Sound Software

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology.
Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls within a business.

Features
~ Manages telephone calls within a business.
~ All routing of calls is digital over the computer network (or even a wireless network).
~ Unlimited number of extensions or external lines.
~ Supports all the standard PBX features like call transfer, hold, and record.
~ Includes a call queue sequencer with voice prompting and on-hold messages player (links to the IMS On-Hold Messages Player).
~ Uses the open SIP standard for signalling (RFC 3261) so it works with the broad range of SIP compatible phones and other devices.
~ Works with hardware type VoIP extensions which just plug into the LAN (eg. Grandstream, Sipura etc.).
~ Works with computer based softphones (eg. the Express Talk Softphone) where you make calls through your computer.
~ Works with USB phones plugged into your computer.
~ Links directly to VoIP services for your external lines (with cheaper calls). See Recommended VoIP Gateways for more information.
~ If no VoIP services are available can also link to ordinary external lines with FXO adapters.
~ Automatic "one-click" installer to setup the PBX in just minutes. Does not require detailed technical setup.
~ All configuration such as adding extensions is done using a web-like control panel through your internet browser so it can be done remotely.


Software for order entry

PocketSalesAgent NG
$420 - SmileStone Software

Software for order entry


HS Invoice Manager 1.0

HS Invoice Manager
$126 - Hillstone Software

HS Invoice Manager 1.0 is an invoicing application for small business. It allows a user to Issue and Print Professional Invoices, Credit Notes, Account Statements, Price Lists and Control Product Stock. KEY FEATURES:
Customer Accounts
- Create, modify and delete customer accounts
- browse and find customers
- View outstanding balance, credit and turnover
- Print out or export accounts
- Create and print invoices
- Service type invoices
- Product type invoices
- Issue Credit Notes
- Record payments receipts
- View account activity (sales)
- Issue Account Statements

Invoices, Credits, Payments:
- Enter Invoice Items from predefined services or products
- Select VAT rates
- Add carriage option
- Print and Save invoices
- Product Invoicing linked to product database with stock control
- Invoices automatically increase respective customer account balance
- Issue credit notes and record payments (customer account balance adjusted)

View Transactions:
- All documents (invoices, credits and payments are saved to database and can be looked up later at any
time and printed out or exported

Products Database:
- maintain list of products with product code, description, price and quantity
- Control product stock level (record adjustments in and out)
- Product stock reduced as invoices are issued.
- User cannot issue invoices on products that are out of stock
- Print out or export product price list

Services Database:
- maintain list of services with serivice codes, description and price
- Print out or export customer price list

Company Settings:
- Enter and edit your company name, address, telephone and fax numbers that will appear on invoices, credit notes account statements and price lists

Extensive Reporting: Generate and Print various reports:
- Customer List
- Transaction List
- Invoices List
- Credits List
- Payment List
- Full Product List
- Full Service List

BackUp and Restore functions


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