Visit and Syndikut - Visitors Online Lite Software for Windows

CustomerReach
$0 - CustomerReach

Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high.

Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.

Visitors on your web site do not need to download any software to chat with you.

While chatting, your spelling is automatically checked. You can use 'QuickText' to send quick responses to commonly asked questions. You can also chat with a supervisor or other agent during a chat with a visitor. Multiple agents can be on a chat and, when a supervisor is in a chat, messages from the supervisor will not be visible to the visitor. Surveys can be created to capture additional information from visitors. Chats can be secured with 128-bit encryption.

The live chat buttons and visitor chat window are fully customizable. You can add your logo, change the layout, graphics and colors to integrate with your web site. You can also display your picture during a chat for a more personal touch. For advanced functionality, CustomerReach supports plug-ins allowing you to extend CustomerReach or integrate with other systems.

During after-hours, visitors can leave a message for you or you can configure CustomerReach to display a custom Web page.

CustomerReach is easy to setup - simply paste the CustomerReach tags onto your web pages.

CustomerReach is available as a server or hosted solution. Free trial. Free live chat version is available.

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WhosOn
$395 - Parker Software Limited

WhosOn gives you a real time view of your website visitor activity. You can watch
visitors arrive at your site and move from page to page in real time. You can see
where they came from (the Referrer), and specific data about the visitor, such as
Country & City, Browser, Operating System and Reverse DNS. You can see if the visitor
has been to your site before ? and if so details of each previous visit. All this
information is updated before your eyes in real time ? as it happens. WhosOn shows
spider activity separately allowing you to concentrate on ?real? visitors. If you
need to reboot your web server, WhosOn will instantly tell you if it?s ok to do so.

WhosOn maintains a SQL database of visitor history. Over 75 Charts & Reports are included for analyzing historical data. Supports MS SQL Server and MySQL.

Also includes real time error and exception reporting via email. The built-in chat server allows your visitors to chat to you in real time.

WhosOn can send you emailed or SMS text alerts when any event out of the ordinary occurs (such as a user requesting an EXE file or trying to access a page that does not exist).

Other features include,Prospect Detection, Ping visitor, TraceRT visitor, WhoIs lookup, view previous visits for any visitor, view top referrers.

WhosOn uses very little system resources. It works with NCSA Common, IIS and Extended log file formats and can run on any Windows 9x/NT/2000/XP computer that has access to your web servers log files.

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VenusValley Live Support
$16.95 - PPP Infotech Ltd

VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. Your customers didn't install any software in their computer. You can chat with them using any popular web browser.

You will find chatting with visitors smooth and fast. No ugly flickering and refreshing like other webchats. You can enable sound notification to alert new messages as they arrive. An organization can have more than one operator to handle visitors. If one operator is busy chatting with the first visitor, the next visitor will be automatically routed to the next available operator.

Chat window also displays "user is typing" status like other industry standard instant messengers like AOL, MSN or Yahoo instant messengers. You can make specified webpages pop up in new windows so that the visitor feels as if websites are pushed. Besides simple text messages, you can include images in the chat window to provide a very rich appearance to the visitor. Using Canned responses/Actions feature, you can quickly send frequently-typed messages and images while chatting with the visitor.

Finally, you can send transcripts of your entire chat conversation with visitors via email with full time and date stamp. Once transcripts are stored as email messages in your hard disk, you will be able to search and retrieve messages based on this date and time stamp given in the subject.

Monitor your page traffic by viewing the list of visitors who come to your page in real time. You will hear a sound when a new visitor arrives. Sound will alert you again when the visitor leaves your site. You can invite the visitor for chat(pro-active chat) with a single-button click.

You should sign up for an account(trial account available) to use this software as an operator.

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Syndikut - Visitors Online Lite
$0 - Syndikut Scripts

Syndikut Visitors Online Lite is a flat file php script that displays how many users are viewing your website. VOL lite is the free version of our commercial script Visitors Online v3. This version can be used for commercial and non commercial use as long as the copyright info remains.

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Live Chat
$17.95 - Mioot Live Chat

miOOt Live Chat allows your web site visitors to connect to your company representatives and have their questions answered instantly by clicking on a live chat button embedded on your web site. miOOt Live Chat is a 100% hosted, on-demand live chat software solution which means there is nothing to install on your servers. For your staff, miOOt Live Chat creates a "bird's eye" view of every web site visitor and which page they are browsing in real-time. Instantly see which city and country your visitors are coming from and which particular product or service offering they are interested in. Provide a "virtual hand holding" with your visitors in order to assist them through purchases, while building trust in your company, and getting to know your customer on a personal basis. Live Chat Benefits miOOt live chat brings a number of benefits to the business managers looking to improve the efficiency of their Customer Support Service and cost reduction. It Includes » Know your web sites visitors in Real Time. » Increase your sales Volume . » Increase your Operator effeciency. » Increase your Customer's confidence and trust » Decrease your operating costs. » Easy Integration with your web site , No Special SKill needed. »Of course, at a very affordable price at 17.95$ a month

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ZaZaCHAT
$0 - ZaZa Software, Inc

ZaZaCHAT Live Help - first FREE web-based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation required ZaZaCHAT is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. Enjoy!


Here's the list of the most important features of ZaZaCHAT 2.0 Beta
Support web site visitors via Real time Text Chat
Proactive Chat Invitations
Monitor website traffic in real time
Department Management
Full SSL Support. Chat Sessions are encrypted with 256 bit SSL
ZaZaAlerter ZaZaCHAT Notification System
Extensive visitors information including Geographical Location
No Software download or installation
Multiple Support operators
Off-line email messages
Extensive reports (Chat Transcripts, Web Traffic, Conversion %, etc.)
Manual or automatic chat invitations
Typing Status of Visitor/Operator during chat
Push Canned responses, Images or URLs
Add Notes to Visitors (very useful when chat session is transferred between operators)
ZaZaBrowser - Browse External web pages without leaving Operator's Panel
Customizable chat window
Operator Image in the Chat Window
Spell Check
Chat transfer and Messaging with another Operator
Your own graphic for online/offline buttons
All languages supported
Typed URLs are converted to links automatically
Visitors Previous Chat history is available to Operators
Live Help in Email signatures
Export Visitors Function
ZaZaCHAT is offered as both Hosted and Remotely Maintained Solution
Customer Support Outsourcing Available
Super easy in use.
10 Min integration

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