Web Based Customer Service and Asp Chat Script Source Code Software for Windows

PikNix Hosting Service
$149 - Pikaia Limited

The Hosting Service CD has everything needed to run a web site hosting business. Place CD into a PC or server with some empty disk space and after a few minutes of initial configuration you are ready to start selling website hosting, email, DNS management, reseller accounts, trouble tickets and all standard hosting services . 30 day trial.

Features:
* Nothing to install. All OS, programs, servers and packages run directly from the CD. Boot and go. The only thing stored on the hard drive is user web sites, data and local system configurations.
* No complex system upgrades. PikNix will periodically supply new CD iso images with the latest kernel, package and security upgrades. Simply remove the old CD and reboot with the new CD and you have a total system upgrade to the latest package versions, (or any extra goodies that may be added to the hosting service).
* Open Source. The majority of packages supplied on this CD are from the open source community.
* 10 minutes to configure a complete hosting service. (Assumes a basic knowledge of the Internet addressing, DNS and email delivery principles.) .
* Professional assistance and support available from Pikaia Ltd and the PikNix team.
* Browser based, providing remote administration of all server and hosting service operations and customers.
* Browser based customer control panel, database management and webmail.
* Ability to create various

This system includes, but is not limited to:
* IPSConfig hosting administration and customer control panel with reseller capability and invoicing.
* Webmin server configuration.
* Apache 2
* MySQL 4.1
* PHP4.3
* BIND9 DNS
* Postfix MTA
* POP3, POP3 (SSL), IMAP, IMAP (SSL) email.
* KDE3 GUI desktop with many tools and utilities.
* Webalizer web site statistics.
* AWStats web site statistics.
* Spamassassin anti-spam email filtering.
* Clamav anti-virus email filtering.

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WebSurveyor
$449 - Your company, inc

As the leader in online survey hosting services, WebSurveyor helps thousands of decision-makers worldwide survey their prospects, customers, and employees. WebSurveyor provides secure, reliable, and affordable hosting services with a dedicated team of advisors who guide users through the survey process.

The powerful WebSurveyor technology enables customers to easily produce actionable results, essential to their ever-changing needs. From start-up to global corporation, organizations have made WebSurveyor a vital part of their decision-making process.

The easy-to-use Survey Wizard helps you develop questionnaires based on dozens of pre-existing templates, or you can create forms from scratch using the Question Editor. To control your survey appearance, select one of the Display Templates included with WebSurveyor software, or create one based on your website design. Advanced survey features include multi-page, multi-language, complex branching, data piping, data validation, required responses, matrix formats, hidden data fields and inserting HTML snippets.

Once created, publish your survey to WebSurveyor's secure hosting service with the press of one button. Use WebSurveyor's Email Notification Manager to announce your surveys, and track recipients, click-throughs and responses by individual. This service is priced separately from survey hosting. The secure, password-controlled response management environment assures you of confidentiality for both respondents and results.

To download your results, just push one button. WebSurveyor automatically graphs your responses. You control how the data is graphed: Pie, Bar, Line, Area, Scatter, or Text. Advanced analysis features include cross-tabulation, data-filtering, as well as viewing, editing and exporting raw data. Once you have reviewed your data and modified your graphs, you can then easily export either to popular word processing, spreadsheet or presentation programs.

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PASSPORT WEB TO HOST
$25 - Zephyr Software Ltd

PASSPORT WEB TO HOST is a powerful web-based terminal emulation suite designed for IP communication to IBM mainframe, AS/400, and UNIX applications. The mature web-to-host package offers TN3270, TN5250, SCO ANSI, VT100, VT220 and FTP clients, and is an ideal replacement for older desktop-based emulators like Attachmate EXTRA!. With its competitive pricing, you can save 50% to 75% on the amount of money you would normally spend for host access. PASSPORT WEB TO HOST Highlights: * TN3270, TN5250, VT100, VT220 and SCO ANSI emulation clients * FTP file transfer client * Compatible with Internet Explorer® and Microsoft® Windows® XP, 2000, NT, 98 or 95 * Allows you to consolidate multiple emulators with one terminal emulation suite * Centralized administration and deployment from Apache/Tomcat, BEA WebLogic®, Citrix®, IBM WebSphere® and Microsoft IIS web servers * Three advanced APIs for screen-based integration with the host session * PASSPORT HLLAPI and Object Toolkits to ease integration development * Ability to use Visual Basic and VB Script to automate routine host activity * API compatibility for HLLAPI applications written for Attachmate, IBM, Rumba and Reflection * Free Attachmate macro conversion services for clients with an annual subscription license and a minimum of 500 licenses * 100% Money Back Guarantee for customers with annual subscription licenses

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ZaZaCHAT
$0 - ZaZa Software, Inc

ZaZaCHAT Live Help - first FREE web-based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation required ZaZaCHAT is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. Enjoy!


Here's the list of the most important features of ZaZaCHAT 2.0 Beta
Support web site visitors via Real time Text Chat
Proactive Chat Invitations
Monitor website traffic in real time
Department Management
Full SSL Support. Chat Sessions are encrypted with 256 bit SSL
ZaZaAlerter ZaZaCHAT Notification System
Extensive visitors information including Geographical Location
No Software download or installation
Multiple Support operators
Off-line email messages
Extensive reports (Chat Transcripts, Web Traffic, Conversion %, etc.)
Manual or automatic chat invitations
Typing Status of Visitor/Operator during chat
Push Canned responses, Images or URLs
Add Notes to Visitors (very useful when chat session is transferred between operators)
ZaZaBrowser - Browse External web pages without leaving Operator's Panel
Customizable chat window
Operator Image in the Chat Window
Spell Check
Chat transfer and Messaging with another Operator
Your own graphic for online/offline buttons
All languages supported
Typed URLs are converted to links automatically
Visitors Previous Chat history is available to Operators
Live Help in Email signatures
Export Visitors Function
ZaZaCHAT is offered as both Hosted and Remotely Maintained Solution
Customer Support Outsourcing Available
Super easy in use.
10 Min integration

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Polar Help Desk
$200 - Polar

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.

Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models

Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives

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ASP Chat Script Source Code
$99 - Live Chat Online

Download ASP PHP Live Customer Support Web Chat script source code which offer secure and fast connection between clients and support executives for conversation, chat, messaging and online conference. It provides complete business solution technical information product details to webmasters, client and site visitors along with many customizable options to fit with customer need. Chat script provides facility to see visitors host name, IP address and block any unwanted visitors. It helps to improve trust, approval and confidence of customers for sales and business like Travel, Auto sales, web design, Education, Hosting, Insurance, Real estate or Media related. Live web chat support is very trustworthy, flexible and cost-effective software script to help and manage customer target. It is very reasonable and charging only one time set up cost. This support all type of Browsers like Internet Explorer, Mozilla firefox, Netscape Navigator and Opera. Free demo illustrate the full functionality and exclusive features of the chat software with the communication between customer and administrator and interface, look n feel of software.
Features::
* Live support ASP script offers secure and dedicated chat.
* Software can easily fit with any website.
* Live Web chat script is the reliable customer support system.
* Automatic page refresh make possible to provide real time communication.
* Possible to view and save online chat history also sends this by mail.
* Software increases the customer product sales, service and satisfaction.
* This complete online customer help software provides full support to webmasters, site visitor or clients with live, secure and dedicated link.
* This is very easy to install, no need of any extra components control and other server utility.
* Online business, chat events, joint work sessions, meetings and conferences can be easily organized.

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