Web-based Help Desk and Help Desk For Iis Software for Windows

iShow tutorial builder professional
$599 - 1st Studio

IShow is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improve the effectiveness of training, support, sales and marketing.

Training
Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning.

Support
Lower support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials.

Sales & Marketing
Slash the costs of creating and publishing online Shrink the sales cycle with interactive presentations and demos Quickly launch online marketing campaigns without costly web development

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iShow tutorial builder standard
$399 - 1st Studio

IShow is an easy-to-use presentation software. IShow provides complete solutions designed to lower the cost and improve the effectiveness of training, support, sales and marketing.

Training
Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning.

Support
Lower support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials.

Sales & Marketing
Slash the costs of creating and publishing online Shrink the sales cycle with interactive presentations and demos Quickly launch online marketing campaigns without costly web development

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NetWrix Password Manager
$0 - NetWrix Corporation

NetWrix Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges.

Password management is the most common IT support issue bringing most helpdesk workload in many organizations. Password complexity and expiration policy requirements lead to frequently forgotten passwords and account lockouts, increasing overall administrative burden.

NetWrix Password Manager is a simple and cost effective solution that allows users to reset forgotten passwords, troubleshoot account lockouts and unlock their locked accounts manually, through convenient web-based self-service portal and integration with standard Windows logon procedure. The product includes sophisticated account lockout troubleshooting engine taken from famous Account Lockout Examiner product to let users examine and fix account lockout issues themselves without calling their IT helpdesk.

The product uses the question and answer security system for user authentication. First, users enroll by creating their profile. Once the profile is established, the user can manage their password and account manually by simply supplying the answers from profile. The product supports Windows 2000/2003 Active Directory domains and all Windows client operating systems. All account operations are logged for regulatory compliance and easy access by IT personnel interested in monitoring of password management activity.

NOTE: The product is not shareware. Please contact NetWrix Corporation (visit www.netwrix.com) to get license quote for your organization.

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Password Reset Manager
$0 - Password Reset Manager

Password Reset Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges.

Password management is the most common IT support issue bringing most helpdesk workload in many organizations. Password complexity and expiration policy requirements lead to frequently forgotten passwords and account lockouts, increasing overall administrative burden.

NetWrix Password Manager is a simple and cost effective solution that allows users to reset forgotten passwords, troubleshoot account lockouts and unlock their locked accounts manually, through convenient web-based self-service portal and integration with standard Windows logon procedure. The product includes sophisticated account lockout troubleshooting engine taken from famous Account Lockout Examiner product to let users examine and fix account lockout issues themselves without calling their IT helpdesk.

The product uses the question and answer security system for user authentication. First, users enroll by creating their profile. Once the profile is established, the user can manage their password and account manually by simply supplying the answers from profile. The product supports Windows 2000/2003 Active Directory domains and all Windows client operating systems. All account operations are logged for regulatory compliance and easy access by IT personnel interested in monitoring of password management activity.

NOTE: The product is not shareware. Please contact NetWrix Corporation (visit www.netwrix.com) to get license quote for your organization.

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Self-service Password Reset Manager
$0 - Self-service Password Reset Manager

Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address their identity management challenges.

Password management is the most common IT support issue bringing most helpdesk workload in many organizations. Password complexity and expiration policy requirements lead to frequently forgotten passwords and account lockouts, increasing overall administrative burden.

NetWrix Password Manager is a simple and cost effective solution that allows users to reset forgotten passwords, troubleshoot account lockouts and unlock their locked accounts manually, through convenient web-based self-service portal and integration with standard Windows logon procedure. The product includes sophisticated account lockout troubleshooting engine taken from famous Account Lockout Examiner product to let users examine and fix account lockout issues themselves without calling their IT helpdesk.

The product uses the question and answer security system for user authentication. First, users enroll by creating their profile. Once the profile is established, the user can manage their password and account manually by simply supplying the answers from profile. The product supports Windows 2000/2003 Active Directory domains and all Windows client operating systems. All account operations are logged for regulatory compliance and easy access by IT personnel interested in monitoring of password management activity.

NOTE: The product is not shareware. Please contact NetWrix Corporation (visit www.netwrix.com) to get license quote for your organization.

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ASP.NET Chat Pro
$149 - ZBit Inc.

Full featured totally customizable, highly optimized chat with no page refreshes. Private rooms and private messages (whisper). Moderated rooms with "speaker", "moderator", "operator" and "regular users" roles. Ignore function. Kick and Ban from room or site by name and/or IP address. Abusive words or curse filter. Flooding control. Hyperlink aware. Pure ASP.NET and DHTML ? no Java Applets or ActiveX. Out of the box comes with "Classic Chat" and "Support Helpdesk" skins. Live Support skin has two separate web-based User Interfaces - one for support operators and one for site visitors. User can modify message font attributes and color. Help files provided for each type of users.Translatable to any language, comes with English, Spanish, French, Hebrew, Arabic, Italian, German and Russian resource files. Chat server is easy to set up on your own site or at a third party hosting provider and you don't have to be an advanced network engineer to do that. Commonly used practice of creating a thread per connection is NOT utilized here, which yields for superior scalability and performance. All details of User Interface are fully customizable because UI only consists of static HTML and Dynamic HTML generated on client side. HTTP Tunneling allows chat to work through firewalls and proxy servers. X-Copy deployment for installing at a shared hosting Internet Service Providers. Free Pre and Post-sale e-mail support. Free Upgrades for life.

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